Privacy and Policy
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Privacy Policy
At Maa Durga Tours and Travels, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us. ---
1. Information We Collect
We may collect the following details from you when you inquire or book a tour: Full name, phone number, and email address Travel preferences and special requirements City and pickup/drop location details Any identification documents (if required for travel bookings) Feedback, queries, or messages you send us. ---
2. How We Use Your Information
Your information is used for: Providing you with tour packages and responding to your queries Making hotel, transport, or activity bookings (if included in the package) Sharing itinerary details, confirmations, or travel instructions Keeping records of communication for support or service improvement We may also contact you with travel updates or offers — only if you’ve shown interest or given permission. ---
3. Payment & Banking Information
We do not collect or process payments on our website. Once you choose a package, we share our official company bank account details, and the payment is done directly via bank transfer. We never ask for debit/credit card details, UPI pins, or OTPs. Always double-check payment details before transferring. ---
4. Data Security
We take care to protect your information. All your shared data (through phone, WhatsApp, or email) is kept confidential. We do not share your details with any third party except service providers directly involved in your travel booking. ---
5. Cookies and Website Use
Our website may use basic cookies to understand how visitors use the site and to improve the user experience. These do not collect personal or payment-related data. You can choose to disable cookies in your browser settings. ---
6. Your Privacy Choices
You can request to: Update or correct your personal information Ask us not to contact you for promotions Delete your data from our records (unless needed for legal or booking-related reasons) Just reach out to us through the contact details below. ---
7. Policy Updates
We may update this Privacy Policy as needed. Any changes will be reflected on this page with the updated date. Please review it if you continue using our services or website. ---
Contact Us
For any questions about this Privacy Policy or to manage your data, you can reach us at:
📞 Phone: +91 98973 72525
🏢 Address: C/o pyarelal Karanpur Ghanghora,dehradun
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